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SNHU Shapiro Library Frequently Asked Questions (FAQs) Toggle menu visibility 895 Answers Ask Another Question: Search Browse: All Topics 7 Academic Integrity & Plagiarism 64 Academic Support, Writing Help, & Presentation Help 29 Access/Remote Access 7 Accessibility 6 Archives 9 Building/Facilities 7 Career/Job Information 26 Catalog/Print Books 26 Circulation 129 Citing Sources 14 Copyright 311 Databases 24 Directions/Location 34 Ebooks 18 Faculty Resources/Needs 7 Hours/Contacts 2 Innovation Lab & Makerspace/3D Printing 25 Interlibrary Loan 43 IT/Computer/Printing Support 3 Library Instruction 39 Library Technology Help 6 Multimedia 17 Online Programs 19 Periodicals 25 Policies 8 RefWorks/Citation Managers 4 Research Guides (LibGuides) 216 Research Help 3 Reserves 23 University Services 3 Website FAQs Browse Our FAQs Browse Our Answers New / Recent FAQs Research Help Library Technology Help Citation Help Why can’t I get to full-text in ERIC? Last Updated: May 08, 2024 | Topics: Databases | Views: 496 I saved a link to an article. Why is the link no longer working? Last Updated: May 08, 2024 | Topics: Access/Remote Access Library Technology Help | Views: 763 How do I create search alerts in EBSCO? Last Updated: May 08, 2024 | Topics: Databases Research Help | Views: 762 How do I save searches in EBSCO? Last Updated: May 08, 2024 | Topics: Databases Research Help | Views: 2364 How do I save items in a folder in EBSCO? Last Updated: May 08, 2024 | Topics: Research Help | Views: 3102 How do I locate Primary Sources using the library’s Multi-Search Limit by Content Type Filter? Last Updated: May 08, 2024 | Topics: Research Help | Views: 1857 Where can I access DSM-5? Last Updated: May 08, 2024 | Topics: Databases | Views: 1297 What is a record or detailed record? Last Updated: May 08, 2024 | Topics: Catalog/Print Books Databases Research Help | Views: 2490 Where can I find JAMA (Journal of the American Medical Association)? Last Updated: May 08, 2024 | Topics: Periodicals | Views: 569 How do I find a historiographical essay in the library? Last Updated: May 08, 2024 | Topics: Research Help | Views: 1760 What is a research gap and how do I find one? Last Updated: Jun 27, 2023 | Topics: Research Help | Views: 473638 How can I determine if a journal is peer reviewed? Last Updated: Jun 27, 2023 | Topics: Research Help | Views: 140715 How old should or can a source be for my research? Last Updated: Jun 22, 2023 | Topics: Databases Research Help | Views: 126355 How do I read a scholarly article? Last Updated: Jun 27, 2023 | Topics: Research Help | Views: 79086 I need to find a peer reviewed journal article, where do I start in the library? Last Updated: Sep 05, 2023 | Topics: Research Help | Views: 75367 What is Boolean searching and how can I use it in library databases? Last Updated: May 08, 2024 | Topics: Databases Research Help | Views: 58373 How do I evaluate a source to determine if it’s appropriate to use for my assignment? Last Updated: Jun 27, 2023 | Topics: Research Help | Views: 55670 What kind of source is an encyclopedia? Is it considered scholarly”? Last Updated: Jun 27, 2023 | Topics: Research Help | Views: 55027 What is a research question and how do I develop one? Last Updated: Jun 27, 2023 | Topics: Academic Support, Writing Help, & Presentation Help Research Help | Views: 46496 What is the difference between primary and secondary sources? Last Updated: Aug 09, 2023 | Topics: Research Help | Views: 41540 How do I download and use the O’Reilly app for my phone? Last Updated: Jun 22, 2023 | Topics: Databases Library Technology Help Research Help | Views: 16380 How do I download eBooks from EBSCO? Last Updated: Jun 26, 2023 | Topics: Ebooks Library Technology Help | Views: 6534 I’m having trouble using ScienceDirectit’s asking me to login or pay? Last Updated: Jun 26, 2023 | Topics: Databases Library Technology Help | Views: 3853 I can’t log in, my password doesn’t work, or I’m having technical problems using library resources. Last Updated: Jun 20, 2023 | Topics: Access/Remote Access IT/Computer/Printing Support Library Technology Help | Views: 3672 What is the EBSCO username and password? Last Updated: Jun 26, 2023 | Topics: Databases Library Technology Help | Views: 3267 I’m having trouble accessing an EBSCO database? Last Updated: Jun 26, 2023 | Topics: Databases Library Technology Help | Views: 2827 I’m having trouble accessing library resources (bad request, header too large, and other errors). What do I do? Last Updated: Sep 05, 2023 | Topics: Access/Remote Access Library Technology Help | Views: 2731 Why am I being asked to log in to a library resource or website even though I logged into MySNHU already? Last Updated: Jun 21, 2023 | Topics: Access/Remote Access Library Technology Help | Views: 1857 How do I download Adobe Digital Editions to read a library eBook? Last Updated: Nov 22, 2023 | Topics: Access/Remote Access Ebooks Library Technology Help | Views: 1809 How do I save or download a library article to my computer? Last Updated: Jul 10, 2023 | Topics: Library Technology Help | Views: 1768 How do I cite multiple sources by the same author in my paper? Last Updated: Jun 22, 2023 | Topics: Citing Sources | Views: 1139673 How do I cite a YouTube video in APA Style? Last Updated: Apr 11, 2024 | Topics: Academic Support, Writing Help, & Presentation Help Citing Sources | Views: 722561 How do I cite sources in APA Style? Last Updated: Jun 22, 2023 | Topics: Citing Sources | Views: 467412 How do I cite a website in APA Style? Last Updated: Apr 09, 2024 | Topics: Citing Sources | Views: 420285 How do I cite a source with multiple authors in MLA Style (in-text)? Last Updated: Jun 22, 2023 | Topics: Citing Sources | Views: 348439 How do I cite a resource without an author or date? Last Updated: Jun 22, 2023 | Topics: Citing Sources | Views: 328805 How do I cite paraphrased information in APA Style (in-text)? Last Updated: Aug 09, 2023 | Topics: Citing Sources | Views: 310483 What is APA Style or Format? Last Updated: Jun 27, 2023 | Topics: Academic Support, Writing Help, & Presentation Help Citing Sources | Views: 283201 How do I cite an image in Chicago Style? Last Updated: Jun 22, 2023 | Topics: Citing Sources | Views: 272383 How do I cite a secondary source (a quote within a quote)? Last Updated: Jun 22, 2023 | Topics: Citing Sources | Views: 253145 About FAQs About FAQs Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions. Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc. Tell Me More Ask a Librarian Ask a Librarian ask@snhu.libanswers.com Link to Question Form More Assistance Submit a Question Disclaimer Link Accessibility Our website contains links to websites owned and operated by third parties. If you use these links, you leave our website. We have no control over the content of any linked website. However, we are committed to providing equal access to patrons with disabilities, and we will work with you to determine if we...